• Privacy Policy and Terms of Use

    We may collect certain personal information about you when you access or use our website or when you interact and correspond with our personnel. This Privacy Policy applies to your privacy as a user of the website and explains our use of such personal information.

    By using or accessing the website or submitting your information to us, you confirm that you agree with all the terms of this Privacy Policy and consent to us using your personal information in accordance with this Privacy Policy. If you disagree with any part of this Privacy Policy, please do not continue to use or access the website.

    1. Collection of Your Personal Data

    We may collect your personal data when you use or access the website, by your voluntary submission (e.g. you submit information to us using various information submission channels on the website or send us an email enquiry) or by technical means (e.g. our server may record the identification of your IP address or duration of surfing the website). We may also collect your personal data through your interaction and correspondence with us.

    Such personal data may include sensitive personal data. The provision of personal data is generally voluntary unless otherwise specified.  A failure to provide the requested personal data, or the provision of inaccurate or incomplete information may result in us not being able to process your request, application, submission, enquiry, complaint or matter (as the case may be).

    Our website may also include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these websites, plug-ins or applications and are not responsible for any breach of their privacy policies or the Ordinance. We encourage you to read the privacy policies of every website you visit when you go to those websites, plug-ins or applications.

    2. Uses of Your Personal Data

    The purposes of collecting your personal data are the following:

    • To record and monitor your use of the website;
    • To maintain the security of our server and system;
    • To provide our services and products to you in accordance with your instructions or as we may otherwise consider appropriate and necessary (this may involve disclosing your personal information to third parties pursuant to the provision of such services and products); and
    • To carry out our company’s direct marketing activities (this may involve contacting you using the contact details you submit to us).

    3. Direct Marketing

    As mentioned above, we may use your personal data for our company’s direct marketing activities. If you do not want to receive any marketing information from us or wish us to cease using your data for such purpose, please send us an email stating this to our Office Manager at info@therealeague.com.

    4. Retention of Your Personal Data

    We will keep and retain your personal data no longer than necessary for fulfilling the purposes in paragraph 2 above for which they were collected. Nonetheless, different retention periods apply to the various kinds of personal data collected and held by us. We take all reasonably practicable steps to ensure that personal data will not be kept longer than is necessary for the fulfilment of the purposes (or any directly related purpose) for which the data is or is to be used, unless the retention is otherwise permitted or required by law.

    5. Disclosure

    Your personal data will be kept confidential. We will generally not transfer or disclose your personal data to any third party except with our worldwide offices and representatives and third parties on a confidential basis to help manage our business and deliver services, or when have obtained your consent, or required by law, or for the protection of our rights and interests.

    These third parties may include:

    • Our partners including hotels, restaurants, airlines, retailers, travel agents, government departments, and public bodies, as well as other companies involved in providing services or fulfilling requests.
    • Service providers whom we work with for administrative, marketing, research, e-marketing, distribution, data processing, advertising, computer system management, web development, payment gateway functions, and other operational support tasks.
    • Other third parties assisting in detecting, preventing, and addressing fraud, security, or technical issues, and in protecting the rights, property, or safety of users or the public.
    • Our professional advisors including lawyers and auditors.

    We may also disclose your personal data to the extent we may be required to do so by laws and when you indicate your choice to receive promotional materials from third parties.

    6. Access to and Correction of Your Personal Data

    You have a right under the Ordinance to request access to your personal data collected and retained by us. If such data are incorrect or inaccurate, you are entitled to correct or update them.

    When handling a data access or correction request, we will check the identity of the requestor to ensure that he/she is the person legally entitled to make the data access or correction request.  We have the right to charge a fee for processing of any data access request.

    We do not provide online facilities for you to delete or correct personal data held by us. Please contact our Office Manager at info@therealeague.com for data access and correction requests.

    7. Cookie usage policy

    Cookies are small text files that are downloaded to your device by websites you visit. The information that the cookies collect, such as the number of visitors to the site, the pages visited and the length of time spent on the site, is aggregated and therefore anonymous.

    You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings on your browser. Please note that removal of cookies may affect your use and experience of our website.

    By continuing to use our website without changing your privacy settings, you are agreeing to our use of cookies.

    8. Security

    In order to protect your privacy, we have installed the necessary security systems to safeguard your personal data from unauthorized access.

    If you have any queries or comments concerning this Privacy Policy or our privacy practices, please contact our Office Manager at info@therealeague.com.

    We may change this Privacy Policy from time to time without further notification. Any change to this Privacy Policy will become effective once we post the revised Privacy Policy on the Website.

    9. Intellectual Property

    Unless otherwise noted, Realeague Limited and/or its licensors hold the intellectual property rights for all material on this website. All rights are reserved. You may access content from therealeague.com for personal use, subject to the following conditions:

    You must not redistribute content from therealeague.com.

    You must not republish material from therealeague.com.

    You must not sell, rent, or sub-license material from therealeague.com.

    You must not reproduce, duplicate, or copy material from therealeague.com.